(FREQUENTLY ASKED QUESTIONS)
QUESTIONS FREQUENTLY ASKED CUSTOMERS
Hi, ARLILA here, Thank you for visiting our Site. This is a FAQ that might help you before buying any font on this website
How to download free fonts on this website?
To download a free product, just enter your email address then please check your email inbox or spam to confirm your email address and then you will get a confirmation email containing the download link.
How do I Download my fonts after I make a purchase?
There are 2 ways to View your product download link:
1.After you successfully Checkout, on the Thank you page a button to Download Fonts will be displayed.
2.You will get 2 emails after a successful checkout, you will get an Order Confirmation Email first, and a few minutes later your email will get an email with a download link for the font you have purchased.
I don’t have Paypal. Do you have an alternative payment method?
You must checkout with Paypal, but you can click the Pay by Bank Account or Credit Card link if you don’t have a PayPal account after Proceed To PayPal.
Do you offer discounts for more than one license?
Why not! Just email us and we’ll talk about it.
How to install fonts on computer (Mac/PC)?
On PC: Double-click on the OTF or TTF file, then click “Install.”
Double-click on the OTF or TTF file, then click “Install Font.”
Alternatively, you can manually install fonts to bypass Fontbook: Copy (CMD + C) files in either OTF or TTF format, then Paste (CMD + V) files into this folder: HD > Libraries > Fonts
Important: Restart the program where you want to use the font, and the font will appear in the font list when you open the program again.
What software do I need to use this font?
When fonts are installed on your computer, they can be used with any program that allows you to create text. The font will work in Microsoft Office applications, Adobe software, and almost any other program with a text editor. For additional details about OTF-specific features and installing your new fonts, you’ll need a special program to access additional glyphs.
How can I access additional glyphs in the commercial version?
We recommend that before you purchase the commercial version to use additional glyphs, you should check if the program you are using supports this feature.
Actually the easiest is to use Adobe Illustrator or InDesign.
Just click on Text > Glyphs and you will get a complete font character map. Adobe Photoshop, in its latest version (CC 2015) offers features such as: click Type > Panels > Glyphs panel or Window > Glyphs.
For other programs, please verify if you can access the character map.
Hopefully, for each font with additional glyphs, We’ll add a separate font file only with an alternative with character maps, so you can easily use them, even in Microsoft Word.
What type of license does this shop have?
You can check our licenses on this license page.
Can I use it for a logo?
Yes, you can use it for logos. But you are not allowed to register or trademark without our permission.
I’m using the font for a client project. Is it allowed to provide font files to my clients?
No, you are not allowed to share font files with your clients, if your clients need font files, encourage them to buy or download fonts in this store.
If you work with a third party client/agent/consultant or other organization but you are not part of it, they will need their own license.
Can I use fonts for the products I sell?
Yes, you can create physical or digital products with this font for up to 10,000 prints/sales. When more than 10,000 prints/sales, you are asked to buy again or purchase an Renewal license for unlimited sales.
I use fonts to create printable product templates (posters, business cards, logos, etc.), am I allowed to provide fonts in my template files?
Not. You are not allowed to provide font files in your template files, however, you can rasterize or convert text into graphic objects from the fonts to create designs that display on all media, as long as you don’t include any individual characters from the font.
Can I resell your font?
You cannot resell all FONTS From ARLILA.COM
Can I convert the fonts I bought here to webfonts?
Yes, you are allowed to change letteriro font to webfont. If you want to embed into your web, you need to buy a web font license
Can I embed this font on my website?
If you want to embed into your web, you need to buy a web font license
Can I share my downloaded font files with friends, or distribute via download on a blog?
Not. You are not allowed to share the files you download with your friends or provide fonts for download on your site, you are requested to share the ARLILA.COM website to download or purchase the fonts.
Can I make a refund? Or Can I make a refund if I bought one of your fonts in another market then found it free in another market or on your website?
Not. You cannot make a refund. That’s not how a refund works. This is the same case as if someone bought